Mint Technology - Notice history

All systems operational

Cloud

Operational

Google Cloud - Operational

Microsoft Azure - Operational

Core Network

Operational

Core 220Q - Operational

Core DV - Operational

Internet

Operational

4G/5G - Operational

ADSL - Operational

DNS Services - Operational

Fibre - Operational

VDSL - Operational

Managed Servers

Operational

Auckland - Operational

Chicago - Operational

Dallas - Operational

Los Angeles - Operational

Silicon Valley - Operational

Montreal - Operational

Sydney - Operational

Melbourne - Operational

Voice

Operational

Analogue Voice - Operational

Enterprise VoIP - Operational

Primary VoIP - Operational

Notice history

Oct 2024

Chorus handover maintenance in Auckland
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    From 11pm Thursday to 6am Friday, Chorus is undertaking maintenance on 3 fibre handovers which will disrupt up to 50 connections.

    Your internet service will come back online by itself before 6am, but if it does not, please reboot your router.

    If the service still does not come back online, please phone us on 09 222 0220.

Sep 2024

No notices reported this month

Aug 2024

Cloud and Network Maintenance - 1am 30/08/2024
  • Completed
    10 October, 2024 at 4:04 PM
    Completed
    10 October, 2024 at 4:04 PM
    Maintenance has completed successfully.
  • In progress
    29 August, 2024 at 1:00 PM
    In progress
    29 August, 2024 at 1:00 PM
    Maintenance is now in progress
  • Planned
    29 August, 2024 at 1:00 PM
    Planned
    29 August, 2024 at 1:00 PM

    Following on from our outage last weekend, we're doing some maintenance at Core-DV to assist in automated fault resolution. This may mean that we have up to a 30 minute outage on some cloud services and internet services stemming from the DV Core from 1am.

Outage at DV
  • Resolved
    Resolved

    Thanks for your patience. This outage has been fully resolved. A power supply failure caused an outage at DV Core. We swapped out the DV Core router to a new router, however some internet connections failed to come back online.

    Following configuration changes, we were able to restore the entire network in full around 6:30pm.

    We apologize for any inconvenience.

  • Identified
    Identified

    We are aware that a subset of internet customers are not coming back online and we are investigating.

  • Monitoring
    Monitoring

    A core router at DV has failed, causing loss of network to all devices at DV. The router has been replaced and we can confirm that everything is now back online. We will monitor for further outages. We thank you for your patience. This outage window will be closed before midnight tonight as long as there are no further issues.

  • Identified
    Identified

    We are currently investigating an outage at Datavault Grafton. Technicians are on their way and the next update will be provided no later than 5:30pm.

Aug 2024 to Oct 2024

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