Mint Technology - 4G/5G mobile internet - intermittent outages – Incident details

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4G/5G mobile internet - intermittent outages

ResolvedMajor outage10 hours 58 minutes

Affected

Internet

Major outage from 9:25 AM to 9:44 AM, Operational from 9:44 AM to 8:24 PM

4G/5G

Major outage from 9:25 AM to 9:44 AM, Operational from 9:44 AM to 8:24 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    One NZ have advised that data is now restored. We will monitor and close this case off tomorrow morning if there are no further updates.

    If you have any questions or are experiencing continued outages, please phone 09 222 0220.

  • InvestigatingUTC

    One NZ has advised a critical issue within their internal systems is causing a 4G/5G outage for all services. This is being worked on by One NZ and we will advise once resolved.

    Customers with dual-mobile backup will automatically connect to an alternative network.